IT Project Manager


  • Lead, motivate, develop and coach assigned team members
  • Manage escalation of issues at top management level
  • Execute a wide range of business and Project Management process activities, beginning with the feasibility of the initiative, to the request for proposal through development, testing and final delivery
  • Achieve project deliverables, with emphasis on quality, efficiency and consistency
  • Manage and plan resources needed for user requirements, development of functional specifications, testing and user training
  • Work with technical teams to ensure that requirements gathered are feasible
  • Establish and maintain good business relationships with all project stakeholders, to influence and achieve business goals
  • Monitor and report on status for all projects assigned
  • Vendor management, including the leading of negotiations with outsourced vendors, and collaborating with vendor project teams to ensure timely and quality delivery within budget, agreed scope and requirements


  • Degree in Computer Science, Information Technology or related discipline with at least 5 years of experience in managing complex IT projects
  • Strong knowledge in areas of IT Project Management such as Resource Planning, Multi Project Management, Risk Management, Business Case Creation, Controlling etc
  • Wide ranging, generic IT process experience (planning, development, operations and service management, enterprise architecture, CRM systems) and IT solution experience (CRM systems, databases, mid-range operating systems, networks, IT technologies and systems know-how)
  • Professional certifications (PMP or ITIL) are added advantages
  • Past experience managing CRM and Digital Experience is preferred
  • Excellent presentation skills
  • Fluent in spoken and written English and Mandarin is a must, so as to liaise with Mandarin-speaking counterparts

Salary Grade: M4

Posting Date: 30 May 2018

Closing Date: 29 June 2018


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