Assistant Director, Attractions Park Operations


  • Establish policies and procedures for a high quality customer service that reflects the industry’s best practices
  • Establish strategies and action plans to drive customer service level standards, focusing on customer’s journey
  • Develop functional strategies to improve productivity for Attractions’ operations team
  • Develop budgets, policies and procedures to support functional infrastructure of Attractions


  • Degree in Business, Hospitality Management or any other relevant discipline
  • At least 10 years of experience in operations management, preferably in the Hospitality / Service industry
  • Possess a big picture view with a clear understanding of the business strategies in relations to execution plans at the operational level
  • Excellent interpersonal and stakeholder management skills

Salary Grade: M2

Posting Date: 28 December 2017

Closing Date: 30 January 2018

Contact Person: Ian Png at 6577 8930 or email


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